All our Meal Prep orders are dispatched using a signed for, next day courier service. Due to the perishable nature of the food you must ensure that you are at home to receive your parcel.
Courier Delivery: All orders received Sunday to Friday are delivered after 24 hours.
On Monday an order received before 8am will be made up and despatched on that day for Tuesday delivery.
Orders placed on Tuesday & Wednesday will be made and despatched on the Thursday.
Orders placed on Friday, Saturday or Sunday will be made and despatched on the following Monday.
You can also collect in store on Mondays and Thursdays between 8am and 7pm.
Our orders are delivered in temperature controlled packaging with ice packs. We do not accept responsibility for the condition of packaging after they leave our premises. Ownership of the packaging will pass to you when you have received the package.
When you place an order with us you authorise us to accept the signature of another person should you not be available at the time of delivery. In addition, we will not be liable for failure to deliver the products within the estimated time.
When you receive deliveries from us you must inspect the products and inform us immediately with photographic evidence if any visible damage is found and the products are faulty.
Your statutory rights are not affected.
Returns: Due to the perishable nature of the products we do not accept returns.